Returns & Exchanges
At Teeccino, we want you to be completely satisfied with your herbal coffee and tea experience; if you are not happy with your purchase, we offer a 30-day satisfaction guarantee. Please note that for safety reasons, food products must be handled according to specific quality control guidelines during the return process.
Initiate Your Request
Contact our customer service team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the unused portion of your product in its original packaging, ensuring the RMA number is clearly written on the outside of the box.
Ship to Teeccino
Send your package to our distribution center using a trackable shipping method to ensure your return is received safely.
Receive Refund or Exchange
Once our team inspects the return, we will process your refund to the original payment method or ship out your requested exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing